DELIVERY INFORMATION

GENERAL INFO: payments with Paypal and bank transfer: no cheques or money orders are accepted. Sorry.

DIGITAL DOWNLOADS: you will be able to purchase digital releases once you have created a personal account. The files are ready for download once the Paypal payment has been confirmed, which generally should be almost immediate. Paypal payment insures direct download. Note that, for practical reasons, Bank Transfer payments are only possible for multiple purchases, and imply a delay in delivery of the downloadable files. Downloading a file should be fast, however you will not be able to keep exploring the site in the meantime. Before downloading very large files (iBooks are over 500mb) be sure that your own connection allows for such transfer.

DIGITAL ORDER STATUS: you can check the status of your order. Log in and click 'View Order History'. Besides your order there will be a status, either of the following:

  • PROCESSING - the order has been placed successfully and we are getting the package together.
  • COMPLETE - you can download your file from your personal account area.
  • contact us if you encounter any problems in the process

SHIPPING

GENERAL SHIPPING TERMS: Currently we aim to dispatch orders within 3 working days. Delivery time after that varies with method of shipping or destination. Contact us if you feel you've been waiting for your parcel.

POSTAGE: Postage prices are based on current NL Mail guidelines for letters and parcels, revised every year, and a handling fee of a few cents per package.

NETHERLANDS SHIPPING: We aim to send orders within 3 working days of the order being placed. Typically it will then arrive the next day but can take longer.

EUROPE SHIPPING Airmail Standard:  Delivery time of approx. 3-6 working days.

WORLDWIDE SHIPPING Airmail Standard: Delivery time of approx. 5-10 working days.

ORDER STATUS: If you have registered with us then you can check the status of your order. Log in and click 'View Order History'. Besides your order there will be a status, either of the following:

  • PROCESSING - the order has been placed successfully and we are getting the package together.
  • SENT - the order is on its way!

PRICES: All prices are subject to change and we retain the right to adjust prices at any given moment. All prices, and shipping, include VAT at the current NL rate. Unsounds NL VAT NL00809953080B01

Thanks for your interest in Unsounds, we're looking forward to shipping great music to your doorstep!

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