DELIVERY INFORMATION

GENERAL INFO

Payments can be made via PayPal or bank transfer. No cheques or money orders are accepted - sorry.

MAIL ORDER

GENERAL SHIPPING TERMS: We aim to dispatch orders within 3 working days of the order being placed. Delivery time after that varies with method of shipping or destination.

SHIPPING COSTS: Shipping costs are based on current Dutch postal service guidelines for letters and parcels, plus a handling fee of a few cents per package.

NETHERLANDS SHIPPING: Expected delivery time of 1-2 working days.

EUROPE SHIPPING: Airmail Standard - expected delivery time of 3-6 working days.

WORLDWIDE SHIPPING: Airmail Standard - expected delivery time of 5-10 working days.

ORDER STATUS: If you have a customer account with us then you can check the status of your order. Log in and click ORDER HISTORY. Beside your order there will be a status code, either of the following...

CONTACT US if you feel you've been waiting too long for your parcel.

DOWNLOADS

You will be able to purchase digital releases once you have created a customer account. PayPal payment ensures direct download. The files are ready for download from your personal DOWNLOADS page once the PayPal payment has been confirmed, which generally should be almost immediate. Note that, for practical reasons, Bank Transfer payments are only possible for multiple purchases, and imply a delay in delivery of the downloadable files. Downloading files should be fast, however you will not be able to keep exploring the site in the meantime. Before downloading very large files (iBooks are over 500mb) be sure that your own connection allows for such a transfer.

DIGITAL ORDER STATUS: You can check the status of your order. Log in and click ORDER HISTORY. Beside your order there will be a status code, either of the following...

CONTACT US if you encounter any problems in the process.

PRICES

All prices are subject to change and we retain the right to adjust prices at any given moment. All prices and shipping costs include BTW (VAT) at the current Dutch rate (21%).
Unsounds BTW number: NL00809953080B01

 

Thanks for your interest in Unsounds. We're looking forward to shipping great music to your doorstep!